What happens once I have completed the application form?

The application will be acknowledged within 3 working days and Susan (the Pharmacists Advice and Support Service Manager), will be in touch to arrange to talk to you (either at home the Pharmacists Advice and Support Service office or another suitable location, if further details are required.  Once all the information is collected, a decision will be made at the next Committee Meeting.  The Committee normally meet ever 3 months.

Do I need to fill in an application form if I just need some advice?

No. You only need to complete the application form if you are applying for financial assistance. If you require other assistance, such as specialist advice or signposting, you simply need to phone or email.

I receive benefits. Will financial assistance from the Pharmacists Advice and Support Service affect what I receive?

No. Financial assistance or grants from a charity are disregarded for benefit purposes. This means that your benefits will not be affected.

Can I be sure that any information I divulge will be in confidence?

We operate under very strict confidentiality procedures. Your details will not be divulged to anyone outside of the Pharmacists Advice and Support Service. If we refer you for assistance to another agency we will always ask for your permission first.

I have problems completing application forms. Can I get any help with this?

Yes, if you have difficulty completing your application form for any reason we will arrange to visit you to assist.  We can always also offer advice over the telephone as well.

I have applied for a grant in the past. Can I apply again?

Yes. Each application will be assessed on its own merits.

I am not sure that I will qualify for assistance.

Please call the office and we will be able to help you to decide whether you should apply.